ISO 10002:2004 PDF
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ISO 10002:2004

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Category: Quality management and quality assurance

Document Title: Quality management. Customer satisfaction. Guidelines for complaints handling in organizations


Primary Keywords for ISO 10002:2004 PDF:
Management, Consumer-supplier relations, Quality management, Quality assurance systems, Design, Data acquisition, Consumer protection, Organization and methods, Personnel, Performance, Quality auditing, Policy, Production management, Planning, Documents

Related Documents For ISO 10002:2004:
ISO 9000:2000, ISO 9001:2000, ISO 9004:2000, ISO 19011:2002, ISO/IEC Guide 71:2001

Other Standards in the series:
ISO 10002:2004 Quality management. Customer satisfaction. Guidelines for complaints handling...